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Policies & Payment

Things you may have to know

Cancellation of Classes (Group Class)

  •  For cancellation of classes made within 12 hours before the training starts, full fees will be applied.

  • For cancellation of classes made by coaches, the court will be free for you to use.

  • You may invite your friends to join if the court is free for you to play. (Shuttlecocks will not be provided)

  • If a lesson is missed, you will have to replace it within a month. For cancellations made within 12 hours, an MC will be required for makeup lessons.

  • Lessons will be conducted as per-normal even on public holidays/school holidays, unless stated otherwise.

  • Maximum class size will be 4-6 pax, with 2 slots reserved for lesson replacement.

Cancellation of Classes (Private Class)

  • For cancellation of classes made within 12 hours before the training starts, full fees will be applied.

  • For cancellation of classes made within 24 hours before the training starts, half fees will be applied.

  • For cancellation of classes made within 16 days before the training, court fees will be applied at $10/hour.

  • For cancellation of classes made by coaches, the court will be free for you to use.

  • If 3 or more arranged lessons were cancelled within 30 days, full fees for one lesson will be charged while the court fees for the 3 lessons will be waived.

  • Lessons will be conducted as per-normal  even on public holidays/school holidays, unless stated otherwise.

Payment

  • Payment for Private Classes will be collected on the last day of the month.

  • Group Class fees will be collected on the first lesson of the package. ​​

  • No fees shall be refunded, unless agreed and approved by management under special cases that will be handled on a case by case basis.

  • Payment Options

    • Bank Transfer to a/c no: 707-004297-001 (OCBC Saving Acc)

    • PayNow h/p no: +65 82687455

    • Cash payment only to Coach Xylon  

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